Overview
We remind you that if, for any reason, you are not satisfied with the products you purchased on our website, you can request a free return within 15 days of product delivery by following the steps below:
1. Contact us via email or send us a message on any of our social networks you prefer. Mention the order number you wish to return and the reason for the return.
2. Place the adhesive label you received in the original packaging, which includes the return shipping address, on the outside of the box. If a shipping label is required, please contact our customer service.
Returns may be approved for the following reasons:
1. Manufacturing defect
2. Size exchange
If the size you chose doesn’t fit, our support team will assist you in choosing the correct one, and then we’ll proceed with the desired exchange.
For any other reason, the return will be rejected. However, you can submit a request, and we will relist your product on the website. Once it’s sold, we’ll refund the credited amount to our account.
In any case, you can contact our support team, and we’ll explore the best solution for you. We are here to solve and address any needs that arise.”
Need help?
Contact us at {email} for questions related to refunds and returns.